Daisy Downs Covid-19 Policies and Procedures



There will hand sanitiser available and all surfaces that are touched by clients and staff will be regularly sanitised. Please email us with any concerns or questions you might have.


Thank you for your interest in our services while we are in Covid Alert Level Red or Covid Level Orange. We are completely no contact during Level Red and Level Orange, but can provide regular daycare, boarding and grooming services at this time.


Please read the following policies and procedures for receiving services at this time.


PLEASE NOTE: If you or anyone in your household/bubble or anyone you have been in contact with have been sick in the past 4 weeks (cold, flu, sniffles, fever etc or anything of the sort) or if you have been around anyone who has been sick or at any places of interest, please let us know and DO NOT COME to Daisy Downs, please STAY AT HOME. If you become sick at any time in the future, please inform us IMMEDIATELY so we can let the appropriate authorities know and begin contact tracing as quickly as possible.



In short:


- One at a time for pick up and drop off. Do not come if you are sick.

- Please wear a MASK. Scan your QR CODE. Use HAND SANITIZER.

- Use a LEASH & enter gated area. 

- All methods of payment (cash, eftpos, bank transfer) during Level Red or Orange with social distancing.

- Be KIND and stay SAFE!



Detailed instructions:


1. One at a time for pick up and drop off. Do not enter the office. If staff are not available, use hand sanitiser and push red buzzer for daycare/boarding or grey buzzer for grooming and wait for assistance.


2. PLEASE WEAR A MASK WHEN DROPPING OFF AND PICKING UP YOUR DOG. Stay in or near your vehicle until it is your turn. Keep 2m distance from all other people and dogs at all times. 


3. Dogs MUST be walked on leash in parking area at all times, no exceptions! (While we have previously allowed some dogs to be off leash to enter or exit the facility, they must now be on leash until they enter the fenced drop off/pick up area.  Please have appropriate leash and collar available at drop off/pick up. We have slip leads available for no-contact purchase for $25 should you find that easier.)


4. Please scan your QR Code. This is mandatory for receiving services in NZ at all Covid Alert Levels.


5. Use hand sanitiser (on table) before entering gated area for drop off or pick up.


6. Enter gated area and wait for pick up or drop off of your dog(s).  Please do NOT open wooden gate to let your dog out - please wait for staff.  When done, exit gated area and return to your vehicle keeping a 2m distance from other people at all times. Friendly conversation to other doggy parents and staff is ok, just please keep a 2m distance at all times.


7. No items may be brought to daycare or boarding with your dog at this time except for special diets and medication. That means no blankets, no toys, etc.  Objects from home increase the risk of spreading the virus.  All overnight boarding dogs are provided with raised beds and fluffy blankets.   


8. Payment may be made online through bank transfer or cash or eftpos with social distancing in place.   



Thank you for your cooperation as we all learn a new way of doing things and protect NZ from the further spread of Covid-19.



Any questions, please email us at: woof@daisydowns.nz